Complaints

If you are not happy with the service or advice you receive from Citizens Advice Central Dorset you have the right to make a complaint. Please contact your local Citizens Advice office to discuss your complaint.

Full details of the National Citizens Advice complaints policy can be found on the National Citizens Advice website.

Central Dorset Citizens Advice is authorised and regulated by the Financial Conduct Authority (FRN617586).

Full details of the Financial Ombudsman Service can be found at Financial Ombudsman website