Coronavirus Update

Citizens Advice continues to provide support to people in Dorset who need advice in these difficult times. Free, independent and confidential advice and information whatever your question.

We offer a full range of advice including help with

Benefits entitlement and claims
Debt management and budgeting
Employment advice including Statutory Sick Pay and rights when laid off work
Advice for the self employed

Following advice from national government we previously made the decision to temporarily suspend all face to face advice provision.

Some of our offices have now reopened for face to face advice and help.
We are running a triage and appointment service alongside video call access to advisers, all within the government guidelines on social distancing.
We will keep this position under constant review.

We are open to help by phone, email, face-to-face triage and appointments plus video calls to Advisers

Please call us on the Freephone Dorset Adviceline number 0800 144 88 48

If your call isn’t answered please leave a message and we will call you back as soon as possible.

To get in touch by email please select the local office you would like to contact

Some of our offices are open for face to face advice and help. We are running a triage and appointment service alongside video call access to advisers, all within the government guidelines on social distancing. For details of your local office services please select your local office below.