Welcome to Citizens Advice Central Dorset

young mother with support worker

Citizens Advice is an independent charity service providing free, confidential and impartial advice to everybody regardless of race, gender, disability, sexuality, nationality, ethnicity, religion and belief.

We are here to help and advise on a full range of issues and problems and we are impartial, independent, confidential and free.

As an independent charity, we rely on grants and donations to provide this service.

Citizens Advice Useful Numbers

Dorset Adviceline free telephone number 0800 144 8 848
Call us to talk to a Citizens Advice adviser.

Help to Claim free telephone number 0800 144 8 444
Call us for help with the early stages of your Universal Credit claim. Visit Contact us about applying for Universal Credit for more contact options.

Consumer Helpline telephone number 0808 223 1133
Call us for help with consumer problems. Visit Citizens Advice Consumer Helpline for more contact options.

Latest News

Annual Report 2024 – 2025

Annual Report 2024 – 2025

Guidance and Support through Uncertain Times I am proud to recommend our Annual Report which once ag…

Keep Warm this Winter with Citizens Advice

Energy advisers from Citizens Advice will be offering free energy advice at events across Dorset as …

Volunteer Open Day

We’re excited to invite you to our Volunteer Open Day in Dorchester! Come and meet the team at Citiz…

Become a Trustee

Our Board of Trustees come from a variety of backgrounds who all have the passion and dedication to make a positive difference for people, who need help and advice on a wide range of matters, in our community.

We’re currently looking for new trustees to strengthen our board

Donate as You Shop

Easy Fundraising Logo

Did you know that whenever you buy anything online – from your weekly shop to your annual holiday – you could be raising free donations for Citizens Advice in Central Dorset with easyfundraising. There are over 4,000 shops and sites on board ready to make a donation – including eBay, Argos, John Lewis, ASOS, Booking.com and M&S – and it won’t cost you a penny extra to help us raise funds.

Disability Confident Committed Employer Logo
Paragon Dragonfly Champion Logo
advice quality standard logo
Citizens Advice Supporting LGBTQ+ Community Logo
Dementia Friends Logo
Immigration Advice Authority Logo