Guidance and Support through Uncertain Times

I am proud to recommend our Annual Report which once again showcases the tremendous work carried out in the communities of Central Dorset. Thank you to our volunteers and staff who deliver the outcomes for local people.
I would like to start by highlighting the outcomes achieved for our clients. It is not enough just to provide information, our service goes well beyond that to work alongside people to deliver real change. You will see on our statistics page that during the 2024/25 year we helped clients achieve a total of £8,003,956 in financial gains. Within that figure, £6,968,807 was in welfare benefits claimed; this is real additional income for clients which has gone towards paying those ever increasing essential bills. Also within that total is £524,030 in debts written off, reflecting an upward trend in people approaching us for help with their finances. Our skilled team spends time to establish what is needed to deal with debt emergencies and then goes on to help clients budget whilst finding a
solution for debts in the long term.

— Daniel Cadisch, Chief Officer